Privacy Policy

What we collect

When you contact us, place a commission, or sign up for our journal, we collect the information you choose to share — name, email, phone number, and any details about the piece you are imagining. We never collect data you have not given us.

How we use it

Your information is used solely to design, produce, and deliver your commission, and to keep you informed about its progress. Occasionally we may share atelier news if you have explicitly opted in. Your data is never sold or shared with third parties for marketing.

How we protect it

All records are stored on encrypted, access-controlled systems. Only Filipp and the ALOI atelier team can view client files. Sensitive details — stones, valuations, certificates — are kept under additional restriction.

Your rights

You may at any time request a copy of the information we hold about you, ask us to correct it, or have it deleted. Write to info@myaloi.com and we will respond within seven days.

Cookies

This site uses essential cookies to remember your shopping bag and language.

If you visit from a region that requires consent, we ask your choice first. With your acceptance, Google Ads notes when you send a consultation request after clicking one of our ads, so we can see which ads bring people to the atelier. You can change your choice anytime through Cookie settings in the footer. Learn more on Google's business privacy page.

We also use Google Analytics and Yandex Metrica to see which pages people visit and how they find us. These tools set cookies and receive your IP address, browser and pages viewed. Yandex Metrica may also record how you move around a page. You can opt out with Google's opt-out add-on, by blocking cookies in your browser, or by writing to info@myaloi.com.